Discover and book coliving spaces worldwide. Built for remote workers, digital nomads, and coliving enthusiasts.
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© 2026 Mapmelon. All rights reserved.
1.1 Mapmelon operates as a platform specializing in facilitating and organizing coliving accommodations tailored for global nomads, primarily through our dedicated website and associated electronic channels ("Online Booking").
1.2 This Agreement sets forth the terms under which services are provided by Mapmelon to you, the Supplier, for offering coliving accommodations to our users.
1.3 Upon account registration, you consent to these terms. We may revise these terms periodically; changes will be updated on the Platform.
1.4 Please read these terms carefully to ensure you understand them. By creating an account on the Platform, you are agreeing to these terms. The terms may be varied at any time by posting amended terms on the Platform. The terms which will apply to a booking will be those terms applicable at the time your booking is confirmed.
1.5 These terms relate to your use of the Platform once you have created an account. Please also see our Data Protection Notice for information about how we collect and use your personal data and for information about cookies.
1.6 "Host Cancellation Fee" means a fee payable by the Supplier to Mapmelon equal to the deposit amount paid by the guest to Mapmelon for the affected booking. This covers processing and operational costs incurred by Mapmelon when a booking is canceled for reasons in 4.3.2.
2.1 Coliving operators wishing to be listed on Mapmelon are required to complete a specific form, maintaining a commitment to updating accommodation availability regularly.
2.2 By registering an account, coliving operators agree to uphold data accuracy, especially regarding availability and accommodation specifics.
2.3 All the information you provide when creating your account and listing must be truthful and accurate. You will be required to create a password and you should take care that your password is protected at all times. The protection of your password is your responsibility and you are solely responsible for the unauthorised use of your password or unauthorised access to your account. We may suspend or terminate your access to the Platform at any time with or without notice.
2.4 To create an account you will be required to submit specific information about your company or organisation including your name, email address, telephone number and information about the company or organisation you work for. Your account details will be private.
2.5 To market your Services, you will be required to create a listing ("Listing") that includes:
2.6 You must provide us with any other information relating to your Services as we may reasonably request at any time.
2.7 We will review the Listing and we reserve the right to approve, decline or amend the Listing. In the event that we decide to decline or amend the Listing we will contact you via the email address provided when you created the Listing with our reasons for declining the Listing or with our suggested amendments to the Listing.
2.8 Once a Listing is approved it will be posted to the Platform and will be publicly available to all users of the Platform.
2.9 You are responsible for the accuracy of all information in your Listing and any information you provide to us in relation to a booking.
2.9.1 The prices listed are the same as or lower than those offered in your official site or elsewhere.
2.10 In addition to marketing the Listing on the Platform, we will be entitled to display details of the Listing or market the Listing on all usual social media platforms, third party websites or send promotional emails to Clients or other third parties and provide such information about your Listing as we may deem appropriate to promote your Listing or to promote Mapmelon.
2.11 Availability, Length and Pricing Accuracy
You must keep availability, minimum/maximum length of stay, and pricing accurate and synchronized with your master system (Channel Manager/PMS/iCal).
If a confirmed booking must be canceled due to inaccurate availability, length rules, or pricing, the Host Cancellation Fee in clause 4.3 applies and repeated occurrences may lead to delisting and/or re-listing fees.
3.1 A booking for accommodations via Mapmelon ("Booking") is made in accordance with these terms. Users may inquire about a coliving's listing or request additional information before making a Booking. Colivings must cooperate and respond promptly to such inquiries.
3.2 Users can initiate a Booking at any time. The coliving operator will then confirm the Booking details.
3.2.1 Bookings from Colivings joined after 2024-05-01 will be autoconfirmed by default to improve the booking process by the users.
3.3 Upon confirmation, both the coliving operator and the user will receive a confirmation email ("Confirmation Email"). The dispatch of this email signifies the formation of a binding agreement between the user and the coliving operator. This agreement encompasses the "Supplier Terms," which include Mapmelon's standard Supplier Services Terms, any specific terms or conditions the coliving has provided, terms detailed in the coliving's listing, and any terms previously confirmed by Mapmelon.
3.4 Colivings may not add or modify terms outside of those presented in their listing or any terms previously confirmed in writing with Mapmelon without our explicit consent. Users are under no obligation to accept any new terms introduced post-booking confirmation.
3.5 The issuance of the Confirmation Email solidifies the binding agreement for the provision of accommodation.
3.6 The relationship between users and colivings is guided by the Supplier Terms. In case of conflicting terms, the coliving's specific terms will take precedence, followed by the terms detailed in their listing.
3.7 Mapmelon acts solely as a facilitator and is not a party to the Supplier Terms. As such, we bear no responsibility for any breaches of the Supplier Terms by either the user or the coliving operator.
3.8 By listing on Mapmelon, colivings authorize us to create binding agreements with users on their behalf, acting as their appointed agent.
3.9 Users submit booking requests, providing their card details on our secure platform powered by Stripe. Charges will be applied once the coliving operator approves the Booking, which should be done within 48 hours.
3.10 Upon successful booking, Mapmelon deducts a fee equivalent to 10% of the total booking amount, known as the Mapmelon Fee. This amount is considered the booking deposit for the guest and is retained by Mapmelon. The coliving operator will collect the remaining balance directly from the user, either before arrival or upon arrival.
3.12 In the event that a user applies a coupon discount to their booking, the discounted amount is removed from the Mapmelon Fee. We give that part from our fee to the user. You will receive the same amount from the original total as if there was no discount.
4.1 Mapmelon offers three cancellation policies for its users:
4.2 Deposits are handled solely as the Mapmelon Fee (10%) collected at the time of booking. No additional deposit is taken by Mapmelon. Any further prepayments requested by the coliving operator must be arranged directly with the user. In the case of cancellations, these deposits are subject to the refund policy outlined in the specific listing.
4.3 Coliving (Host) Cancellations
4.3.1 Colivings must honor all confirmed bookings. If you cannot honor a booking, you must promptly notify both Mapmelon and the guest.
4.3.2 If the cancellation is due to any of the following Host-controlled inaccuracies:
then (a) the guest will be refunded in full; and (b) you must pay a Host Cancellation Fee equal to the guest's deposit paid via Mapmelon for that booking.
4.3.3 Fee Collection: Mapmelon may issue a Stripe payment link to collect the Host Cancellation Fee. You must complete payment within 48 hours of receipt. Then the guest will be refunded.
4.3.5 Repeated cancellations for reasons in 4.3.2 may result in delisting from Mapmelon and, where applicable, a re-listing fee. Mapmelon may suspend or terminate listings or accounts to protect users.
4.3.6 If an acceptable alternative (e.g., different dates or accommodation) is offered and the guest explicitly agrees in writing without paying more than originally agreed, the obligation in 4.3.2(b) may be waived at Mapmelon's discretion.
4.3.7 Nothing in this clause affects users' cancellation policies in 4.1 or any lawful guest-initiated cancellation rights.
5.1 Mapmelon acts solely as an intermediary platform and is not responsible for any disputes or disagreements arising from bookings.
5.2 Suppliers are responsible for ensuring that their listings and terms are clear, fair, and in compliance with all applicable laws.
6.1 Mapmelon reserves the right to terminate listings or accounts that do not adhere to our standards, guidelines, or for any other reason deemed appropriate by us.
6.2 Either you or we may terminate at any time but upon termination you agree to honor any outstanding Bookings. From the date of termination, we will deactivate your account and remove your Listings from the Platform. We will not accept any new inquiries or bookings in respect of any of your Listings but the agreement will continue in respect of any outstanding Bookings.
6.3 In the event that this Agreement is terminated while any fees or charges whatsoever are outstanding to us then you must pay all outstanding fees or charges to us immediately without set-off or deduction.
7.1 Each party agrees with the other not to divulge or allow to be divulged any confidential information relating to the other's business or affairs other than to its employees, associates or contractors (if any) who are subject to appropriate non-disclosure undertakings (if required), or where the other party has consented to such disclosure or where required by law to make such disclosure. You also agree to treat any information provided in relation to a Client or their staff and suppliers as confidential. Either party may upon termination of this Agreement require by notice in writing to the other party the destruction or return of any confidential material in that party's possession or control. The confidentiality obligation set out here shall expire 3 years after the expiry or termination of this Agreement.
8.1 For the purposes of this clause, "Data Protection Legislation" includes the General Data Protection Regulation (EU) 2016/679) ("GDPR") as may be applicable and as adopted into UK law pursuant to the European Union (Withdrawal) Act 2018, the Data Protection Act 2018 and any national implementing laws, regulations and secondary legislation relating to data protection and privacy, as amended or updated from time to time. "Personal Data" means any personally identifiable information relating to any individual.
8.2 You and we acknowledge that for the purposes of the Data Protection Legislation, each party is an independent data controller of applicable Personal Data relating to the other party or in relation to a Client and their staff and suppliers.
8.3 Each party agrees to comply with all applicable Data Protection Legislation in relation to the processing of any Personal Data relating to the other party or relating to a Client, their staff and suppliers and in particular that they will: a) comply with the principles set out in Article 5 GDPR; and b) process data only if and to the extent at least one of the legal bases set out in Article 6 of the GDPR applies; and c) give necessary information under Article 13 GDPR to any data subject whose personal data may be comprised in personal data; and d) enable any relevant data subject to exercise their data rights under GDPR; and e) adopt appropriate technical and organisational measures in accordance with Article 32 GDPR; and f) engage third party processors of the personal data in accordance with Article 28; and g) not transfer the relevant data outside of the UK and European Economic Area save in accordance with the requirements of the GDPR.
9.1 This agreement is governed by the laws of Delaware, US, and all parties agree to submit to the jurisdiction of its courts.
9.2 Mapmelon is owned by Matcha Solutions LLC, based in Delaware, US. If you have a query or would like to speak to us about these terms, please contact us by email at info@mapmelon.com.
9.3 Any amendments to these terms will be communicated and will only apply to bookings made after the changes.
9.4 Each of the parties warrants its power to enter into this Agreement and that it has obtained all necessary approvals to do so.
9.5 Both parties shall be released from their respective obligations in the event of national emergency, war, prohibitive governmental regulation or if any other cause beyond the reasonable control of the parties or either of them renders the performance of this Agreement impossible, whereupon all money accrued due under this Agreement shall be paid.
9.6 Each party acknowledges that this Agreement contains the whole agreement between the parties and that it has not relied upon any oral or written representations made to it by the other or its employees or agents and has made its own independent investigations into all matters relevant to it. In particular, it is agreed that any terms and conditions or other contractual documentation maintained by you or your affiliates or which you purport to apply to the subject matter of this Agreement will not apply.
9.7 You agree that these terms are fair and reasonable in all circumstances. However, if any provision of this Agreement is prohibited by law or judged by a court to be unlawful, void, or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this Agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this Agreement.
9.8 Headings contained in this Agreement are for reference purposes only and should not be incorporated into this Agreement and shall not be deemed to be any indication of the meaning of the clauses to which they relate.
9.9 If any provision of this Agreement is, or is found to be, illegal, invalid or unenforceable, the remaining provisions shall continue in full force and effect and shall not be affected by such illegality, invalidity or unenforceability.
Discover and book coliving spaces worldwide. Built for remote workers, digital nomads, and coliving enthusiasts.
Download the Mapmelon App
© 2026 Mapmelon. All rights reserved.